Is there a trial version that I can download?

You can download a 30 day trial version of Sensavis Win 10 app from Microsoft Store, or for Apple iOS from Apple App Store.

How can I get a demo of Sensavis?

Join one of our webinars and choose the topics that interests you. Or email us for a Skype demo for your school.

What kind of hardware do we need to use Sensavis Win 10 app?

You can use Sensavis Win 10 app on any PC, tablet, or Surface Hub with Windows 10 and 4GB RAM.
Combine it with any display unit.

What kind of hardware do we need to use Sensavis iOS app?

You can use Sensavis Apple iOS app on any iPad newer than iPad Air 2, with iOS 11 or later.

Do I have to be tech savvy to use Sensavis in my teaching?

To navigate the system requires limited IT skill. Everything is explained in the manual, or find what you are looking for in our video tutorials.

Are there courses or trainings in using Sensavis?

Yes, you will find more information here.

Can several teachers share one system/license?

You can use the software freely, but the license is tied to one device. If you want to use it on more devices, additional licenses are required.

What content can I find in Sensavis?

You can download a detailed table of contents here.

I feel that content is missing, whom do I contact?

First, check our roadmap to see if it might be in production! Otherwise, we ask our customers twice a year what material they feel is missing from the product to prioritize what to produce. If you have specific requests that are not on the roadmap, a collaboration might be an option. Please email us.

Which grades is the content suitable for?

The content is for all ages, as there is neither text nor sound accompanying the material in the software. The educator chooses the appropriate level, as well as what to say and how to talk about what is being visualized. This means that our product can be used from preschool all the way up to university level education.

How can I be certain that the content is correct (in terms of shape, movement, and function)?

Sensavis makes use of the latest scientific findings. We collaborate with educators and subject experts when producing content to ensure that it is correct.

I feel that content is incorrect, whom do I contact?

Please send an email to info@sensavis.com

Why did my app stop working after 30 days?

We offer a 30 day free trial. To continue using Sensavis Win 10 app, please purchase one license here, or if you are interested in discussing a school or district license, please contact order@sensavis.com for assistance.

I have questions about my invoice and/or payment confirmation?

Please contact order@sensavis.com for assistance.

Can I order more licenses?

You can get a single license, or a volume license. For more information, click here or send an email to order@sensavis.com

How can I add video rights?

To get the right to record and share videos, you need a school or district license. Please contact order@sensavis.com for assistance.

How is Sensavis licensed?

You can get a single license, or a volume license. For more information, click here or send an email to order@sensavis.com

How many devices can I install Sensavis on?

If you have purchased one license of Sensavis, you will be able to install it on one computer.

How do I activate Sensavis Win 10 app?

Open Sensavis Win 10 app. When your trial period has run out, the app will ask you to activate. Enter the Sensavis code.

How do I activate Sensavis iOS app?

Open Sensavis iOS app. The app will ask you to activate using the Sensavis code. Enter the Sensavis code.

I downloaded the latest Sensavis Win 10 app, how do I activate it?

The app will try to activate itself using the license key from the previous version. If it is not successful, it will ask you to activate. Please enter the license key that you received upon purchasing your license.

I have entered my license but nothing happens and I can't activate my application?

This happens when your antivirus or firewall (including Windows Defender) is blocking the activation process. Please deactivate it during the process and try to activate Sensavis again. This usually solves the issue and you can turn the antivirus/firewall back on again.

I haven’t received an e-mail with my license after I have bought the app?

After buying Sensavis Win 10 app, you receive an e-mail with a confirmation link. After confirming your e-mail address, you will receive a license key. If you never received the confirmation email, please check your spam folder. If you didn’t received your license after confirming your e-mail address, please contact support@sensavis.com.

How do I start Sensavis Win 10 app?

Open the start menu and look for the icon in the list of apps. Or, search for it in the start menu. Here’s a short tutorial.

How do I start Sensavis iOS app?

Start your device, and tap the Sensavis icon on your home screen.

Where can I find help how to use Sensavis?

Please have a look at our tutorials in the inspiration section or download our manual in pdf.

How do I change the language? What languages can I choose from?

In Sensavis Win 10 and iOS apps, you choose between Arabic, English, Finnish, Spanish, German, Chinese(Traditional or Simplified) and Swedish in the Settings menu.
Here’s a short tutorial.

My application is slow and the picture quality is low?

In Sensavis Win 10 app, you are able to change the settings for visual quality, animation quality, and navigation speed on the Settings tab.

I have bought a license but the app stopped working?

If we are unable to confirm your payment for the license you are using it will stop working. We recommend contacting both support@sensavis.com and order@sensavis.com

How do I update Sensavis?

Sensavis Win 10 app will automatically update whenever new features are available, if you have automatic app updates activated. If there is a content update available, you will see an icon next to the module in the menu.

Sensavis iOS app updates are provided via Apple App Store.

How do I get video rights?

To get the right to record and share videos, you need a school or district license. Please contact order@sensavis.com for assistance.

I have video rights. How can I share my videos?

If you have a school license, you can share the videos within the school during the entire license period. If you have a district license, you can share videos within the school district during the license period. But you can also share videos with other Sensavis customers, as long as they also are correctly licensed.

Downloads

Roadmap

Detailed table of content

 

Where can I find which version I've installed on my computer?

In Sensavis Win 10 app, you can check what version you have installed by clicking “My license information” on the Settings tab. If you have the auto update for apps turned on, you will always have the latest version.

What is a "local .smp file"?

The .smp file contains a set of modules which can be installed from a local drive, instead of being downloaded.